Dickman Pious

Dual role and scope (in probation period)

• Media Associate: During probation and in-office, duties included graphics, design, camera, footage, video editing, Canva design.
• Parent Relations Executive: Worked and trained across multiple schools (American, Indian and British): AIPS, AICS, Oxford, Mirdiff, Glendale, British school.

Parent Relations Executive role

I handle school, drivers, parents, security and work as operational manager, supervisor, foreman, fleet advisor and HR, so it’s one integrated systematic management. I handle issues, solutions and requirements across the team.

I tried to use cloud and automation as much as possible to simplify workflow. I built my own Excel auto bus list management and fuel report. In every corner I keep looking for manual work and change it to automate using cloud sync, even at a low level. My earlier experience with AWS cloud in trading solutions helps me do this here.

Moved transport from manual to cloud-based, Google Sheets on mobile and laptop so drivers and me (as transport manager) stay in sync. My students data all goes into the cloud: students, fees, bus list, attendance, bus trips and berthing. I train staff who aren’t technical on the new tools and explain things in plain language when people get stuck. Using Node.js, JavaScript and Prompt AI I’m syncing with the CRA database and building a small portal for the facility operational manager so they can use it easily every day.

• Technical Operations: Worked with Amazon's proprietary platforms and enterprise-scale systems; exposure to large-scale data and asset management workflows
• Process Automation: Collaborated on automated image processing pipelines and digital asset management
• Quality Assurance: Delivered high-volume, high-accuracy output under tight deadlines using enterprise software and collaboration tools