Dickman Pious

Dickman Pious

dickmanpious@gmail.com
+91-8072061484
Tiruppur, India

Resume

Ship & run
Own work from spec through go-live and steady operations
Multi-site
One front for schools, parents, drivers, security and HQ
Fintech stack
Algorithms, web apps, automation, APIs
People-led
Team supervision, training, escalations — tech and operations

Professional Summary

Experienced in planning work, coordinating people, and keeping daily operations organized. Able to align different groups smoothly and turn manual tasks into structured systems. Strong in communication and follow-up, making sure goals are met and progress stays steady. Looking to grow further by taking on bigger responsibilities and learning advanced practices while building trust with teams.

Experience

Team Manager — Parent Relations Executive & Technology Integration Specialist
March 2025 - March 2026 | Dubai, UAE
Context — Stakeholders & program scope

Stakeholder collaboration: Worked closely with senior operational manager, facility manager and school management on requirements, escalations and rollouts — aligned with transport, site and academic priorities.

Project / program lens: Single point of coordination across schools, parents, drivers, security and HQ — prioritizing issues, tracking requirements and keeping daily transport operations running while rolling out digital change.

Delivery & change management
  • Process modernization: Led shift from manual lists and spreadsheets to cloud-synced Google Sheets (mobile + desktop) so drivers, managers and schools share one source of truth for routes, attendance and related data.
  • Tooling & reporting: Built Excel automation for bus lists and fuel reporting; continuously replaced repetitive manual steps with lightweight automation where possible.
  • Training & adoption: Onboarded non-technical staff to new workflows; translated technical constraints into plain language for parents and operators.
  • Integration initiative: Using Node.js, JavaScript and AI-assisted development, syncing with the CRA database and building a small operational portal for facility managers for day-to-day use.
Stakeholder & operations scope (probation · dual responsibilities)
  • Cross-site engagement: Primary posting at RPS (British); also worked across other campuses and systems (American, Indian, British curricula) — e.g. AIPS, AICS, Oxford, Mirdiff, Glendale — aligning expectations and service levels.
  • Operational leadership: Hands-on supervisor / coordinator covering routing, fleet-adjacent issues, parent communication and escalation resolution in a high-touch environment.
  • Media associate (probation): Graphics, design, camera, footage and video editing (Canva and related tooling) supporting communications alongside core operations.
Independent Technical Program Lead — Cloud, Automation & Product Delivery
Independent IT Projects · Self-directed roadmaps · Node.js, Next.js, AWS EC2, integrations & dashboards
May 2019 - Present

Owned the full lifecycle of personal and client-style builds: scoping features, sequencing work, deploying to cloud, monitoring reliability and iterating after feedback — the same ownership pattern as a small technical PM or founder-led product team, with hands-on engineering.

Program delivery — platform & infra

  • AWS: EC2, S3, Lambda, RDS — environment setup, sync between services and “keep it running” ownership
  • Azure (basics): VMs, storage, app-style workloads where used
  • Domain, DNS, SSL, Apache/Nginx; Linux & Windows admin — incl. personal Debian/Arch installs alongside server work
  • Structured releases: from prototype to hosted service with operational discipline

Execution — engineering & integration

  • Python automation; Microsoft Graph API; REST integrations
  • Node.js, Next.js, Express.js, HTML/CSS/JS — APIs, WebSockets, scheduled jobs
  • Dashboards and metrics (e.g. Chart.js) for visibility and decisions
  • Translating needs into milestones and shipped increments

Complex domain — planning & risk-aware delivery

  • Algorithmic trading systems: roadmap from manual operations to automated execution on AWS
  • Broker and data integrations (Fyers, NSE, Saxo, etc.); monitoring and failure handling mindset
  • Backtesting, analytics and portfolio views — evidence-based iteration
  • Parallels to PM work: clear requirements, dependency management, uptime and stakeholder trust

People-adjacent technical support

  • First-line IT support, troubleshooting, clear user communication
  • Software rollout (Adobe, Autodesk, Microsoft 365)
  • Hardware upgrades; Windows, Linux, macOS
  • “Bridge” role between users and systems — relevant for IT PM or technical coordinator paths

Context (markets & instruments)

  • Regions: USA, Netherlands, India (NSE, BSE)
  • Instruments: Index, commodity, options — project work required rigor on specs and controls
  • Outcome: Repeatable, automated pipelines rather than one-off manual trades
Image Associator · Graphics & Design — Dual Role
Amazon Development Center
February 2019 - April 2019 | Chennai, India

Combined core image-associator execution with graphics and design work and day-to-day operations-style workflow coordination (queues, handoffs, quality) on the floor.

  • Image associator: Hands-on work in Amazon’s proprietary tools for image and asset handling; sustained accuracy and speed against daily volume and deadlines.
  • Graphics & design: Visual and design support alongside associator tasks — layout, corrections and creative asset work as the role required both tracks.
  • Operations & delivery: Kept work moving through structured pipelines — clear handoffs, quality bars and throughput; exposure to enterprise-scale process, SLAs and metrics-driven ops similar to large tech programs.

Education

Data Science & AI/ML Certification
2023

Foundation in AI/ML and data science (Python, pandas, numpy, scikit-learn, neural nets). Applied immediately to measurable initiatives: structured experiments, performance tracking and iterative improvement — the same loop as data-informed product delivery.

Analytical habits carry over to ops and IT work: baselines, dashboards and evidence when proposing process or tooling changes.

Bachelor of Technology in Electrical and Electronics Engineering
2015 - 2019

In college I did video editing, music production and dance choreography on the side and got interested in financial markets. I built automated car control systems with Python and sensors and worked on sensor-based control for cars with real-time processing. I kept up with both engineering and creative work. I also started getting into computers, operating systems and IT around then and picked up Python properly through those automation and sensor projects.

June 2018 – March 2019

Completed two professional courses at Arena Animation (Erode) while in college: Autodesk Maya (3D modelling and animation fundamentals) and Adobe Photoshop (imaging, compositing and design workflows). Reinforced creative and visual skills used later in media, graphics and communications work.

  • Course 1: Maya 3D — 3D pipeline, modelling and animation basics
  • Course 2: Photoshop — photo editing, layers, design for print and screen

Project Management & Technical Skills

Project / delivery practices (hands-on + learning)

  • Planning & coordination: Breaking work into phases, dependencies and clear outcomes across technical and non-technical groups
  • Stakeholder comms: Status updates, expectation management, training and adoption
  • Process improvement: Mapping manual steps → automated or cloud-backed flows
  • PM toolkit (learning): Just started on Scrum/Agile and Jira/Azure DevOps-style tracking — building fluency; strong documentation habit already in daily work

Cloud & infrastructure (technical literacy)

  • AWS basics: EC2, S3, Lambda, RDS — enough to partner credibly with engineers
  • Azure (basics): foundational exposure
  • Domain & servers: Hosting, DNS, SSL, Apache, Nginx
  • Goal: deepen cloud and enterprise PM patterns in a product company (learning and implementing)

Programming & automation

  • Languages: Python, JavaScript, Node.js
  • Web & APIs: Express.js, HTML5, CSS3, REST, WebSocket
  • Integration: Scripts, Microsoft Graph, REST APIs, broker APIs where applicable

Data, OS & support

  • Databases: MySQL, PostgreSQL — backups and operational care
  • Linux & OS: Server-side Linux admin; personal hands-on installs of Debian and Arch (setup, maintenance); Windows 10/11/Server
  • Support: First-line IT, software rollout, hardware upgrades
  • Documents: User guides, runbooks, technical notes for handover

Representative programs & technical initiatives

Initiative Scope / technology Outcomes & PM relevance
Quantitative systems & monitoring Python, Node.js, broker APIs • End-to-end ownership: bots, dashboards, integrations
• Data-driven milestones: backtests, risk views, iteration loops
• Practice in requirements, dependencies and reliability (production mindset)
Web apps & cloud deployment Node.js, AWS (EC2/S3), web stack • Shipped hosted services: DNS, SSL, server config
• API and real-time features — cross-functional “spec to release” pattern
• Transferable to product/feature delivery in IT organizations
Automation & workplace integration Python, Microsoft Graph, REST APIs • Reduced manual reporting; repeatable jobs and notifications
• Same playbook as internal tools PM: identify pain → automate → train users
• Aligns with transport-ops modernization (Sheets, portals, sync)

Key Competencies

Project & people leadership

  • ✓ Coordinating multiple stakeholders and sites under operational pressure
  • ✓ Clarifying priorities, escalating blockers, driving adoption of new tools
  • ✓ Comfortable owning a workstream without hand-holding — startup / indie cadence
  • Prompt AI developer — AI-assisted builds; fastest path from idea to working software and deploy

Technical credibility

  • ✓ Cloud & tooling literacy (AWS-first; light Azure)
  • ✓ Integration and automation (APIs, scripting, practical dashboards)
  • ✓ First-line IT support — empathy for users and service quality
  • ✓ Documentation, runbooks and clear written communication

Additional Information

Languages

  • English (Fluent - Written & Oral)
  • Tamil (Native)
  • Arabic (Learning started)
  • Chinese (Learning started)

India Driving licence

  • Have both (Motorbike and Car licence)

Availability & mobility

  • Base: India — open to roles nationwide and internationally for on-site work where the fit is right
  • Notice period: Available to join immediately
  • Relocation / travel: Willing to relocate or travel worldwide for on-site roles as required subject to visa and employer sponsorship for each destination

Country experience & exposure

  • India: Career base; education and professional roles — comfortable with nationwide mobility.
  • United Arab Emirates: On-site work experience in the UAE ( Dubai) — schools, transport operations and stakeholder environments.